Effective date: 27 September 2026. This page records what is visible in the current website and should be reconciled with the operator’s actual entity records, certificates, order forms, and refund process before publication.
Business identity and contact
The website presents the trading identity Opulent Stone Arts, with Opulent Stone Crafts also used in the site metadata. The published business address is Vidhyadhar Nagar, Jaipur, Rajasthan 302039, India. Contact routes shown on the site are contact@opulentstonearts.com, sales@opulentstonearts.com, +91 98281 61077, and +91 77288 88894. The website does not publish a legal-entity registration number, GSTIN, CIN, or certificate number; request the correct contracting entity and current documents before a purchase or export commitment.
Credentials and certifications
The website describes the business as holding an Import Export Code issued by DGFT and as a CDOS member. Those are site claims, not an independent audit or a substitute for checking the current certificate, holder name, scope, and validity. Ask the commercial team for the documents required for your shipment, destination, tender, or compliance review.
Quotations and commercial terms
Product pages and FAQs describe possible export arrangements including FOB, CIF, and Ex-Works, and may describe indicative MOQs or documentation. The applicable Incoterm, currency, taxes, freight, insurance, port, inspection, customs, duties, delivery window, tolerances, payment schedule, and title/risk allocation must appear in the written quotation or order documents. Those documents control if they differ from the website.
Drawings, specifications, and customer materials
If you provide drawings, dimensions, CAD files, logos, or other materials, you confirm that you have the right to share them and authorise the requested use. We may use them to assess feasibility, quote, manufacture, quality-check, pack, and deliver the agreed work. Ownership and permitted reuse of bespoke designs should be recorded in the written order.
Cancellations, returns, and refunds
The website is an enquiry channel and does not publish a universal refund promise. A cancellation or refund is available only to the extent stated in the accepted quotation, purchase order, or other written commercial terms. Because natural stone and bespoke work may be cut, finished, packed, or procured to specification, cancellation after production or dispatch may be restricted. Report a shortage, visible damage, or non-conformity promptly through sales@opulentstonearts.com with the order reference, photographs, packing details, and delivery record so the agreed claims process can be followed.
Compliance information requests
For a buyer, bank, customs broker, architect, or tender team, contact sales@opulentstonearts.com with the destination and document list. Availability of any certificate, test report, origin document, or sustainability record depends on the product, shipment, and current supplier documentation.